How To Choose AI that Delivers Efficiency and Experience
CIOs are under pressure to scale AI adoption, reduce costs, and modernize aging technology. Layering AI onto siloed systems increases complexity, and many CIOs are given the choice between speed and experience, which is an outdated tradeoff. This infographic offers data-backed insights from the State of Customer Experience Report, highlighting how enterprises need AI purpose-built […]
Building a Runtime Data Control Layer for Modern Retail
AI is revolutionizing the retail industry, delivering a more tailored customer experience, efficient sales, and automation. However, this new technology exposes a business to risk when delivering the data it gathers to downstream systems. This playbook explores the complexity of using AI to collect retail customer data, why a properly secured customer data layer is […]
Refrigerant Compliance Just Became a Boardroom Issue
Fines can exceed 60,000 US dollars per violation per day, and refrigerant prices for retail applications have climbed more than 300 percent in seven years. This article breaks down the three macro trends driving refrigerant risk, why site-by-site spreadsheet tracking is failing under expanding regulation and what a portfolio-wide, technology-led approach looks like instead. Read […]
How To Choose Retail AI that Protects Margin and Loyalty
Retailers are under pressure to deliver seamless omnichannel experiences, personalize at scale, and protect already thin margins. While many turn to AI for help, choosing the right AI is critical for retailers that want to drive growth and strengthen customer relationships. This infographic offers data-backed insights from the State of Customer Experience Report, highlighting how […]
Inspection Readiness Without the Chaos: Strengthening Audit Defense Across Laboratory Systems
Modern labs rely on a wide range of instruments, workstations, databases, local drives, SharePoint sites, and legacy systems, each of which may generate or store regulated data differently. These platforms are often geographically distributed, and even individually compliant systems can create gaps in visibility, traceability, and control once data moves outside a validated application. Inspectors […]
The state of loss prevention in retail
Retailers are increasingly focused on loss prevention to streamline operations, though decision-making is hindered by unclear data. While organized retail crime is a major concern, internal theft—especially by employees—accounts for a significant portion of shrink, prompting retailers to explore technologies and strategies to reduce losses. INCLUDED IN THIS TRENDLINE Organized retail crime bill passes House […]
Don’t Get Left Behind: Why Mental Availability Is Your Brand’s Ultimate Growth Engine
Are you chasing vanity metrics that fail to prove marketing ROI? Brand awareness alone isn’t enough. To gain a competitive edge, brands must build Mental Availability — ensuring your brand comes to mind first in real-world buying situations, known as Category Entry Points (CEPs). This webinar gives you a data-driven roadmap to turn Mental Availability […]
Restaurant Video AI: Improve Every Shift and Delight Every Guest
Every restaurant already has cameras. The best operators are using them to run a better business. Join Mike Bausch, restaurant operator and Founder of Unsliced, along with Solink, to discover how AI-powered video and operational data are helping restaurants uncover hidden profit leaks, coach teams more effectively, improve speed of service, and create consistently better […]
How To Know When To Move Beyond Closed SaaS Infrastructure
Closed Software-as-a-Service (SaaS) eCommerce platforms are designed to handle a predictable range of order volume, customization needs, and business model complexity. So, what should a business do when it scales past that range and the platform penalizes its progress with significant transaction fees and costly customization? This playbook is a practical guide for retail brands […]
The 2026 State of the Restaurant Industry Midyear Insights
Restaurant operators entered 2026 facing familiar pressures around food costs, labor and profitability. But midway through the year, the picture is shifting. Guest traffic is showing signs of recovery, staffing has returned as a top concern, and operators are finding new ways to respond to changing consumer expectations. Grounded in Restaurant365’s 2026 Midyear State of […]