Retailers are increasingly focused on loss prevention to streamline operations, though decision-making is hindered by unclear data. While organized retail crime is a major concern, internal theft—especially by employees—accounts for a significant portion of shrink, prompting retailers to explore technologies and strategies to reduce losses. INCLUDED IN THIS TRENDLINE Organized retail crime bill passes House in bipartisan vote, heads to Senate Retailers report shrink levels down from pandemic highs The biggest culprit in shrink is in the store — but it’s probably not a criminal
