A Life Sciences Location Analysis: Biopharma by the Numbers
This report breaks down how life sciences companies are evaluating locations today. It focuses on risk, infrastructure, and long-term viability—not just cost. Download the full report to explore: Why site selection is now a risk decision, not a cost comparison How talent concentration (nearly 6x the national average) impacts hiring and timelines What “research continuity” […]
Closing the Gap to Evidence-Based OCD Care
Your directory lists behavioral health clinicians. Whether a member with obsessive-compulsive disorder reaches one equipped to treat it is a separate question, and for OCD the correct diagnosis is often missed for years — a stretch during which that member remains yours to cover. Network adequacy does not close that gap on its own. A […]
Optichannel: A Targeted Approach to Pharma Engagementn
Pharmaceutical organizations have made real strides in health care provider engagement. Yet translating that progress into precision and action at the moments that matter most remains a challenge. At the center is a disconnect between marketing and the field. Closing that gap is the defining challenge and 86% of pharmaceutical and biotechnology executives said they […]
How To Build Human Connection at Work, at Scale
Something isn’t adding up. Leaders have better tools, more data, and more access to learning than at any point in history. And yet the challenge that keeps surfacing is the same one it’s always been, just harder to solve: connecting leaders across the boundaries and pressures that define modern organizational life. If you’re responsible for […]
How utilities turn procurement into a competitive edge
This report highlights insights from a survey of procurement and compliance leaders about how they’re handling workloads, challenges, and risks. Utility procurement teams are tasked with business-critical tasks, like managing costs, risks and the database of contractors that meet their companies’ specialized needs, making their work essential to operational success. But siloed workflows, tight resources […]
Insights From CX Leaders on What’s Working, and What’s Not
Customer expectations are higher than ever, and the gap between what leaders think they deliver and what customers experience is growing. In this Five9 report, 400+ decision-makers across the US, UK, and Canada were surveyed to reveal where CX thrives—and where it falls short. Top disconnects costing loyalty: Learn where leaders miss the mark and […]
Inside the relationship between providers and payers
Payers and providers have always had to work with each other in healthcare. As M&A intensifies and companies are more likely to embrace more holistic and value-based care models, the partnerships have become more closely intertwined. INCLUDED IN THIS TRENDLINE More insurance claims denials are being overturned upon appeal, study finds Insurers making progress on […]
How Consumer Electronics Supply Chains Are Facing the Future
This report explores how consumer electronics supply chain leaders are adapting to constant disruptions and building resilience. From transportation bottlenecks and labor shortages to tariff and trade uncertainty, consumer technology supply chain professionals routinely face supply chain disruptions and potential disruption risks. However, most are actively working to approach disruption not as an exception, but […]
Winning Where It Matters: Zelis’ Performance in the 2025 CMS IDR Landscape
In a provider-favorable IDR environment, payer value comes down to more than just win rate. It’s high-volume specialty performance, QPA discipline and keeping claims out of IDR.
The Campfire Research Initiative: What Medicare Advantage Members Actually Want
Roderick Kersch created the Campfire Research Initiative to further the industry’s understanding of Medicare enrollees’ lived experience. The multi-year qualitative research program involved nearly 3,100 in-person interviews with Medicare Advantage and traditional Medicare members, conducted in 37 states. Unlike online surveys or claims-based analytics, it attempts to capture the authentic voice of the member through […]