eBook: Atlassian’s playbook for reimagining customer support in a world of AI

Exceptional customer service is no longer just a competitive advantage—it’s an expectation. As customer needs grow more complex and service teams face increasing pressure to resolve issues quickly, organisations require intelligent tools that streamline operations, improve collaboration, and deliver consistent support across every interaction.
2025 State of AI Incident Management Report

Despite this encouraging uptick in AI adoption, the market remains turbulent, which typically makes investing in new technology more challenging. Concerns over security remain top of mind: 74% of respondents cite security risks as a top barrier to expanding AI use. Yet in spite of prevalent security concerns the majority of respondents are using AI […]
An Executive Guide to Optimization and AI

Not all AI is the same. Machine learning tells you what’s likely to happen. Gen AI helps you think through possibilities. Only optimization tells you what to do, and proves no better decision exists. Many organizations are using the first two. Few are using all three. And the gap shows up where it hurts most: […]
Integrated systems enable critical and compliant security for transportation

Modern transportation infrastructure demands a new approach to security. Airports, seaports, and rail networks are increasingly complex, operating 24/7 with high volumes of passengers, cargo, and staff. Fragmented legacy security systems are insufficient for managing emerging risks such as insider threats, credential fraud, and cargo smuggling.
AI Governance Frameworks Every Enterprise Needs in 2026

B2B enterprises that lack AI governance frameworks end up accumulating risks, as they do not have a system to forecast, contain, and correct them. The framework allows teams to deploy AI at scale. It ensures that B2B enterprises maintain accountability across all models that support business decisions. However, many B2B teams treat these frameworks as […]
Transform the Software Development Lifecycle with Atlassian Teamwork Collection

In this on-demand demo, see the end-to-end experience in how engineering, product, and design teams can: Align strategy to execution so leaders can see which work truly moves top outcomes Deliver faster with AI integrated into every workflow, consolidating requirements and kickstarting work Build and test with clarity using video and AI to auto-generate and […]
Plant Security: Protect Critical Operations from Cyber Threats

Industrial facilities face increasing cyber threats as operational technology (OT) and information technology (IT) become more interconnected. Without a proactive security strategy, organizations risk operational downtime, production disruptions, and costly cyber incidents.
HR Guide to Integrating Benefits with Unum and ADP Workforce Now®

In our new guide, learn how Unum and ADP Workforce Now benefits automation can save HR teams time, improve productivity and streamline administration. Download the guide to understand how HR Connect seamlessly integrates employee benefits admin. Automates plan building, rate calculations and loading into ADP Workforce Now Automatically syncs information and keeps enrollment up to […]
Integrated Benefits: A Game Changer for Workday Users

Companies who integrate benefits management into Workday can experience a dramatic increase in HR productivity. That’s why Unum developed HR Connect — a suite of API-enabled connections that sync your Unum benefits with Workday in real time, to reduce manual data entry and repetitive HR tasks. Download our latest eBook and learn how HR Connect […]
Maximizing the Impact of Your Benefits Investment

Integrations help HR teams take a major step forward on the digital transformation journey by allowing them to forgo low-value, repetitive process tasks in favor of strategic initiatives like recruiting great workers, keeping them around, and improving employee support. Download the guide for more.