Voice API at scale: 13 questions to ask
Most teams don’t reevaluate their Voice API provider until something breaks, a billing surprise, a slow incident response, or latency that shows up in production but not in the demo. By then, the cost of failure has usually been adding up for months. These 13 pointed questions, split across network, engineering, and compliance, help you […]
SPECTRAL FLOW CYTOMETRY: A smarter reference control for spectral unmixing
Panel development and optimization in flow cytometry is a standard part of developing high complexity multi-color panels. Ideal detection and measurement of chosen cellular markers in spectral flow cytometry requires single stained reference controls that can display the authentic fluorophore spectra and that are highly similar to the autofluorescence signature of biological cell samples. In […]
The Invoca Home Services Lead Conversion Benchmarks Report 2026
Drawing on anonymized data across nine home services sub-industries, this benchmark report shows only 52% of callers reach a live person, just 38% of digital marketing calls are leads, and 55% of businesses never ask leads to buy or book. Get channel-level and sub-industry benchmarks for answer rates, lead rates, and conversion — plus an […]
Retail Tech Report: Agentic Edition
The path to purchase is expanding Following up on the AI-forward findings revealed by our Retail Tech Reality Check report, this research takes a deep dive into how consumers are continuing to evolve their shopping behaviors.
A Food Innovation Location Analysis: What the Data Shows
Read Now This report takes a closer look at how food companies are choosing where to grow. It focuses on infrastructure, workforce, and the ability to scale in a changing industry. Download the full analysis to explore: How supply chain pressure and automation are reshaping site selection Why cold chain capacity and logistics redundancy are […]
A Life Sciences Location Analysis: Biopharma by the Numbers
Read Now This report breaks down how life sciences companies are evaluating locations today. It focuses on risk, infrastructure, and long-term viability—not just cost. Download the full report to explore: Why site selection is now a risk decision, not a cost comparison How talent concentration (nearly 6x the national average) impacts hiring and timelines What […]
2026 ERP REPORT: Closing the ERP Value Gap
Get actionable insights on how to deliver greater customer value. ERP systems are expected to simplify financial operations and deliver greater visibility, efficiency, and scalability. Yet for many organizations, accounts payable still relies on disconnected workflows that create manual work and limit payment flexibility. Based on a survey of leading U.S. AP professionals, this report […]
AI in High Schools: Adoption, Alignment, and the Gaps
This survey report explores insights from 151 high school educators with a close look at key tensions impacting AI adoption and alignment. A recent survey focusing on high schools tells a nuanced and optimistic story about AI use that challenges the headlines about how AI in education is polarizing. There’s no question that AI is […]
The state of loss prevention in retail
Retailers are increasingly focused on loss prevention to streamline operations, though decision-making is hindered by unclear data. While organized retail crime is a major concern, internal theft—especially by employees—accounts for a significant portion of shrink, prompting retailers to explore technologies and strategies to reduce losses. INCLUDED IN THIS TRENDLINE Organized retail crime bill passes House […]
Facilities Leaders on Janitorial and Supplier Challenges
This report explores recurring facilities management and janitorial challenges and what it will take to break that cycle. Effective facilities management leaders understand the balance between providing high-quality service and managing costs. But maintaining control over day-to-day operations is no easy feat when faced with chronic issues: competing priorities, stretched labor, unpredictable budgets, fluctuating inventory, […]