How To Choose Retail AI that Protects Margin and Loyalty
Retailers are under pressure to deliver seamless omnichannel experiences, personalize at scale, and protect already thin margins. While many turn to AI for help, choosing the right AI is critical for retailers that want to drive growth and strengthen customer relationships. This infographic offers data-backed insights from the State of Customer Experience Report, highlighting how […]
Inspection Readiness Without the Chaos: Strengthening Audit Defense Across Laboratory Systems
Modern labs rely on a wide range of instruments, workstations, databases, local drives, SharePoint sites, and legacy systems, each of which may generate or store regulated data differently. These platforms are often geographically distributed, and even individually compliant systems can create gaps in visibility, traceability, and control once data moves outside a validated application. Inspectors […]
The state of loss prevention in retail
Retailers are increasingly focused on loss prevention to streamline operations, though decision-making is hindered by unclear data. While organized retail crime is a major concern, internal theft—especially by employees—accounts for a significant portion of shrink, prompting retailers to explore technologies and strategies to reduce losses. INCLUDED IN THIS TRENDLINE Organized retail crime bill passes House […]
Don’t Get Left Behind: Why Mental Availability Is Your Brand’s Ultimate Growth Engine
Are you chasing vanity metrics that fail to prove marketing ROI? Brand awareness alone isn’t enough. To gain a competitive edge, brands must build Mental Availability — ensuring your brand comes to mind first in real-world buying situations, known as Category Entry Points (CEPs). This webinar gives you a data-driven roadmap to turn Mental Availability […]
Restaurant Video AI: Improve Every Shift and Delight Every Guest
Every restaurant already has cameras. The best operators are using them to run a better business. Join Mike Bausch, restaurant operator and Founder of Unsliced, along with Solink, to discover how AI-powered video and operational data are helping restaurants uncover hidden profit leaks, coach teams more effectively, improve speed of service, and create consistently better […]
How To Know When To Move Beyond Closed SaaS Infrastructure
Closed Software-as-a-Service (SaaS) eCommerce platforms are designed to handle a predictable range of order volume, customization needs, and business model complexity. So, what should a business do when it scales past that range and the platform penalizes its progress with significant transaction fees and costly customization? This playbook is a practical guide for retail brands […]
The 2026 State of the Restaurant Industry Midyear Insights
Restaurant operators entered 2026 facing familiar pressures around food costs, labor and profitability. But midway through the year, the picture is shifting. Guest traffic is showing signs of recovery, staffing has returned as a top concern, and operators are finding new ways to respond to changing consumer expectations. Grounded in Restaurant365’s 2026 Midyear State of […]
The Complete Guide to Unit Dose Packaging
Unit dose packaging is growing fast across household cleaning, personal care, food and beverage, and agriculture — but the material decisions behind the format are no longer neutral. This guide covers the key markets driving demand, how FFS equipment works, the full material landscape from conventional plastics to PVOH to bio-based alternatives, and what brands […]
How Retailers Are Turning Data Into Faster Decisions
Learn how leading retailers are using conversational AI to turn fragmented operational data into faster, more profitable decisions. Retailers have more operational data than ever before, but accessing the right information quickly remains a challenge. Supply chain, inventory, merchandising and promotions teams often work from disconnected systems, making it difficult to respond to changing demand […]
How artificial intelligence is shaping retail
Retailers are exploring how to integrate AI with human employees to enhance efficiency, improve customer service and optimize retail operations. As AI continues to evolve, companies are finding new ways to leverage its capabilities while maintaining the right balance between technology and human expertise. INCLUDED IN THIS TRENDLINE How retailers are thinking about omnichannel in […]