The 2026 State of AI in Multifamily

EliseAIʼs new 2026 “State of AI in Multifamily” report draws on a third-party survey of 350 U.S. multifamily decision-makers and 500 residents to identify where the industry stands with AI usage today, and where opportunities exist in current deployment strategies. The 2025 edition of this report found AI adoption in multifamily was rapidly becoming table stakes, with 92% of operators expanding their use of AI-powered solutions. One year later, the conversation has evolved. New data reveals two increasingly divided groups of operators: those who simply “have” AI, layering it on top of their existing operations, versus those who are rethinking their operating models and getting more out of AI through organizational redesign around the tools. Within the report, you will learn: The three ways leading operators are capturing more ROI from AI than their peers Why 76% are juggling multiple AI vendors, and the reasons many are consolidating The barriers to AI expansion, so you can plan around them With external pressures mounting and rising expectations from owners and renters alike, the onus to better capture performance gains from AI has never been greater. 

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