Campus Facilities
Campus facilities represent security, sustainability, innovation, and investment — or lack thereof. From renovation backlogs and security lapses to cutting-edge sustainability projects, explore what’s shaping higher ed facilities. INCLUDED IN THIS TRENDLINE Texas A&M breaks ground on $226M semiconductor R&D facility Private New York colleges get $50M in state financing for capital projects Students sue […]
Inside the rapidly changing world of employee benefits
To remain competitive in today’s labor market, employers are increasingly customizing benefits packages to attract and retain employees. As employee preferences evolve, discover how HR leaders are aligning their strategies to meet these changing priorities. INCLUDED IN THIS TRENDLINE Are rising costs hitting voluntary benefits? Employers feel healthcare pain rising as GLP-1s stretch budgets, Mercer […]
Transforming Manufacturing IT Delivery with Connection’s TIDC
In today’s fast-paced manufacturing environment, IT teams are under pressure to modernize operations, support distributed facilities, and deploy technology faster with fewer resources. Challenges like staffing shortages, long lead times, and complex deployments across plants and warehouses can slow productivity and strain IT operations. Join Connection for an on-demand webinar exploring how our Technology Integration […]
Biopharma Firms:
Market expansion of innovative treatments can reduce health disparities and elevate the standard of care globally. It can also drive revenue and lifetime asset value. However, as pharmaceutical companies look to Europe while building out their launch and commercialization strategies, they must navigate complexities in regulations, language and culture, and pricing negotiations. This Industry Outlook […]
Challenges & Benefits of Agentic Commerce
Consumers are increasingly relying on AI to research products, compare options, summarize reviews, and make purchasing decisions faster. The next shift is agentic commerce: AI agents that don’t just recommend products, but act on behalf of customers to complete transactions. Join Michelle Yamnitsky, Marketing Manager at Akeneo, for a quick 15-minute session exploring the opportunities […]
Discover the State of Service:
Get insights on customer support in the AI era across financial services institutions worldwide. We surveyed over 800 service professionals at banks, insurance companies, and wealth management firms worldwide to learn how: AI agents affect financial services representatives’ capacity AI agents improve both financial services employee and customer experiences AI supports the fight against fraud
The Connected Financial Services Report, Second Edition n
While pricing, fees, and rates are the biggest drivers of attrition, factors like differentiated customer service or superior digital experience can also be a draw—especially for millennials.
The Financial Services Playbook for Effective Data Maturityn
Data maturity is a building block for successful use of agentic AI, and the need for quality, trustworthy data across the financial services industry is critical for firms that want to keep up with the rapid pace of evolving technology. This playbook outlines the five steps to data maturity for banking, insurance, and wealth and […]
Agentic AI:
Agentic AI grows revenue and enhances customer experience for financial services Imagine transforming your firm with agentic AI to grow new revenue streams and customer wallet share all while providing a better customer experience. This playbook provides the blueprint for: Risk-managed AI strategy Helping you drive 15% revenue growth, Increase efficiency, and reduce costs.
Explore the future of insurance customer experiences with AI.
Improve policyholder experiences with an integrated approach to AI. Today’s insurance members expect fast, higher-quality customer service during every interaction. And, with the right tools, you can deliver the personalized experiences they demand. Download this guide and gain insights from peer-based research, covering: How insurers can generate bigger impacts on their businesses with AI Where […]