This playbook explores how upstream operational inefficiencies impacts healthcare organizations, from employee experience to patient experience. Healthcare is experiencing a talent management crisis. They face difficulty recruiting but also struggle with retention as industry-wide staffing shortages entice workers to seek opportunities elsewhere. In fact, 60% of healthcare workers say they plan to leave their job in the next five years. Organizations need to stem the tide, including finding ways to streamline operations to help prevent and manage employee burnout. This playbook explores how upstream operational inefficiencies caused by siloed HR, finance and IT systems impacts healthcare organizations, from employee experience to patient experience. Unifying these processes can help improve outcomes for everyone. Highlights include: How fragmentation impacts both administrative and clinical staff. The role of transparency in clinician trust in the organization. How leaders can work toward simplifying their tech stack and the steps they can take to find a unified platform that fits their organization’s unique needs.
