Today’s HR teams need to deliver faster service to accelerate productivity, enhance tracking to avoid mix-ups, and automate mundane tasks to offer greater bandwidth for human-to-human connection. This is where a strong partnership with IT can help. IT and HR might seem very different on the surface, but by applying a service management approach and tailoring it to HR, employees across the organization will enjoy an elevated daily experience, all while freeing up the HR team to handle more complicated matters. So, let’s explore HR Service Management, what it looks like in action, and its impact on Jira Service Management customers FanDuel, Zelis, and Washington State University with findings from their Team ‘24 discussion with Atlassian, How IT leaders unite HR and IT to deliver exceptional employee support.
