Cisco utilized Duo’s security-first Identity and Access Management (IAM) to advance its zero trust journey. Tasked with securing 125,000 users and 285,000 devices, Cisco achieved 99% phishing-resistant, passwordless authentication. By integrating Risk-Based Authentication, Duo Desktop, and Cisco Identity Intelligence, the company reduced authentication fatigue and streamlined incident response. These improvements delivered $3.4 million in annual productivity savings and $500,000 in help desk cost reductions. This transformation highlights how Cisco successfully balanced robust security with a seamless user experience, effectively protecting its global infrastructure while supporting a productive, secure workforce in an evolving threat landscape.
