Understand the Shopper You’re Missing
Non-prime consumers represent a significant and highly engaged segment of today’s retail market. They shop frequently, prioritize value and make most of their purchases in everyday categories like grocery, discount and big-box retail.Yet many retailers struggle to connect these shoppers with payment and rewards experiences designed for how they actually manage money.When customers default to […]
AI Deployment for Real – CI&T Executive Summary
CI&T has transformed AI from incremental productivity into exponential, measurable delivery at enterprise scale. Across 11 production deployments spanning financial services, insurance, retail, healthcare, and beyond, we’ve achieved dramatic cost reductions, delivery acceleration, and efficiency gains that fundamentally change software economics.Powered by CI&T FLOW, our Enterprise AI Management System, we’ve proven that orchestrating AI agents […]
Plan Smarter Maintenance with Geographic Context
Some sites across your organization already rely on Maintenance Connection. Now you can unlock even more value with the new Esri integration and explore opportunities to bring the same visibility and efficiency to additional locations.By displaying assets and work orders on a map, Maintenance Connection and Esri give maintenance teams the geographic context they need […]
Inside the World of Cell Therapies
Cell therapy has evolved from experimental treatment to established cancer care, with developers pursuing next-generation approaches and applications beyond oncology. Yet manufacturing complexities and investment pressures are reshaping the commercial landscape, forcing strategic recalibration across the sector.
Inside the Student Housing Market
While higher education faces funding and enrollment uncertainties, the student housing supply gap continues to widen with fewer than 50,000 new beds added annually. This enduring demand-supply imbalance offers multifamily developers a distinct market segment with different fundamentals than traditional apartment investments.Included in this Trendline:Why Adam America has moved into student housing Scion Group, Ares […]
Spend management innovation yields equity value
Inflation and other macroeconomic trends are causing finance leaders to reevaluate their overall costs and especially their technology budgets. With uncertainty ahead, CFOs are moving to conserve cash and ensure every dollar spent on technology pays off.INCLUDED IN THIS TRENDLINEInside Bristol Myers’ AI-powered procurement overhaulInside Coca-Cola’s use of AI to sharpen marketing spend4 tips for […]
The Total Economic Impact of the Insperity HR360 solution
Discover how Insperity helps businesses streamline operations, reduce HR compliance risks and enhance the employee experience in this Forrester Total Economic Impact study.
Fresh Ideas for Advancing QSR Operations
Quick-service restaurants face rising costs, food waste, staffing shortages, and stricter FDA food safety regulations. These challenges require smarter strategies, especially in inventory management and traceability.This overview shows how mobile computing, barcode scanning, and RFID technology help QSR operators modernize workflows. Highlights include:Reducing food waste and preventing stockouts with automated inventory management Using RFID and […]
Is your CC future ready
Customer experience is at a turning point. Despite heavy investments, many brands still fall short of customer expectations—leaving loyalty at risk. Contact centers are under pressure to resolve complex issues quickly, while juggling rising volumes, higher expectations, and disconnected tools.CX expert Adrian Swinscoe breaks down:Why rising customer expectations are impacting brand loyalty How agentic AI […]
Next-Generation Billing and Revenue Operations
Revenue leakage, fragmented billing systems, and disconnected ERP platforms are eroding profitability for telecoms and enterprises. As AI reshapes revenue operations, the gap between charging, billing, and financial systems is costing organizations more than any system alone.This webcast shows how integrating billing and ERP on an AI-ready platform transforms revenue operations into a strategic driver. […]