How AI is transforming retail Retailers are exploring how to integrate AI with human employees to enhance efficiency, improve customer service and optimize retail operations. As AI continues to evolve, companies are finding new ways to leverage its capabilities while maintaining the right balance between technology and human expertise. INCLUDED IN THIS TRENDLINE How AI is powering Target’s back-to-school push How retailers are thinking about omnichannel in the age of AI Retailers plan to invest deeper in AI, cybersecurity this year
