Sapient Insights research shows organizations with advanced workforce management — combined with skills and internal mobility — were 2x more likely to achieve higher profits and customer growth. So why does workforce management still get treated as a back-office cost center? Join Stacey Harris of Sapient Insights and Workday leader Cristina Goldt for a research-driven conversation on why workforce management is moving from an administrative tool to a core business lever—and what the data reveals about the organizations getting it right. We’ll explore how AI, real-time labor data, and unified platforms are reshaping how frontline businesses run. What you’ll learn: The strategic shift: why workforce management is now central to business execution, not just HR administration The growth-vs.-efficiency balancing act: how leading organizations use real-time labor data to manage high-variability environments without losing control of cost The connected workforce: what the research reveals about the measurable impact of unifying HR, time, pay, and scheduling data What’s next: how AI is reshaping the role of workforce management — and what frontline leaders should be doing now to prepare
