Tillamook County Creamery Association, a farmer-owned dairy cooperative, partnered with Kargo to improve outbound inventory control and reduce overages, shortages, and damage (OS&D) claims across its distribution operations. Tillamook lacked visibility at the dock doors, making it difficult to verify outbound shipments prevent loading errors and defend against costly customer claims. Kargo deployed AI-powered camera towers across 100% of Tillamook’s outbound dock doors. The platform automatically captured SKUs, LPNs, and lot codes, and flagged damaged pallets, incorrect SKUs, and other exceptions in real time. See the results of the deployment over the program’s two months, delivering a 2.5× cash ROI while improving both warehouse operations and back-office efficiency in this report.
