Frontline first: Turning retail store teams into your competitive advantage in 2026

Retail leaders entering 2026 are navigating tighter consumer spending, rising operational pressure, accelerated AI adoption and an unforgiving demand for consistent customer experiences. The biggest opportunity is on the frontline, where strategy either turns into results or breaks down.

In this session featuring Lunds & Byerlys, we share a practical customer-led perspective on how retailers are keeping store teams ready to execute at scale, reinforcing what matters most on the floor, reducing friction during change and delivering consistent customer experiences that drive measurable business impact. You’ll learn how retailers are using Axonify to:

Build and sustain frontline readiness through continuous operational change

Reinforce the behaviors that drive consistent execution across stores

Create clarity at the point of work for associates across roles, shifts and locations

Introduce new tools and technologies in ways that support execution without overwhelming teams

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