Same-day delivery is no longer just a premium perk, but a test of trust, transparency and timing. But when do shoppers really want it, and what are they willing to pay?
Join us as we break down findings from a new survey of more than 1,000 e-commerce consumers to reveal when speed matters, what defines a great same-day experience and which missteps cost retailers repeat business. Attendees will get actionable advice on how to:
Identify which customer segments and product categories value speed the most.
Balance fast fulfillment with profitability and customer satisfaction.
Build trust through visibility, reliability and communication across the last mile