When disaster strikes, every second counts. Staff are stretched thin, residents flood the lines with urgent needs, and the pressure to respond can feel overwhelming.
In this webinar, we share how Polk County, North Carolina’s Emergency Management Department managed recovery during Hurricane Helene, moving from hundreds of calls to 500+ damage reports logged in hours through a simple, resourceful workflow. Their story is one of ingenuity, adaptation, and progress over perfection. Watch to explore:
How Polk County quickly stood up digital tools to manage demand during a crisis
The real-world lessons they learned about speed, resourcefulness, and staff buy-in
Practical takeaways any community can apply to strengthen future recovery efforts
A look ahead at how AI could support preparedness and recovery in the years to come