5 Steps to Increased Employee and Customer Satisfaction
The Great Resignation has been chipping away at the retail industry for months, with no end in sight. For employers, the labor shortage means empty shelves, reduced hours, and poor execution of services like curbside pickup and buy online/pick up in store (BOPIS) —all of which translate to a diminished experience for customers. As store […]
How Edge Computing Ensures Reliability for Retailers
During the 2021 holiday season, several large retailers across America had a rude awakening when their businesses lost connectivity — making headlines, frustrating customers, and putting their transaction tracking at risk. Under this constant threat of outages, maintaining a reliable tax technology is critical for retailers, causing many to leave cloud software in favor of […]
How to Strengthen Relationships with KOLs and DOLs in the Digital Space
Today, increasing numbers of medical affairs professionals and medical science liaisons are turning to social monitoring tools to help them navigate this new world. With access to a modern social monitoring or digital listening platform, medical affairs can easily see who the most relevant experts are in their field and what these experts are currently […]