Now, it’s Serverless that’s eating the world
Unbelievably it’s been over ten years since Marc Andreesen (Netscape, A16Z venture capital) wrote his seminal essay for the Wall Street Journal Why Software Is Eating the World. The pace of software development has accelerated ever since and has profoundly impacted businesses in all sectors, as well as government agencies and education providers. Front and […]
Mastering the Science of Omnichannel Selling
Ever hear of Direct Plants? They offer a valuable lesson in the changing realities of the e-commerce merchant. Today this successful online seller has moved far beyond single platform merchandising to embrace a growing ecosystem of online platforms. The Direct Plants store now follows customers across multiple platforms, supercharging the online buying experience. It’s […]
Improve Schedule Optimization with AI-Driven Demand Forecasting
AI-driven demand forecasting is critical to ensuring schedule optimization. Overstaffing causes higher labor costs, and understaffing results in lost revenue, especially at peak times. Many businesses have seen their customers’ buying patterns change over the past few years with the rise of omnichannel. Traditional approaches to demand forecasting can’t handle today’s complex sales models. Watch […]
Leveraging Revenue Management to Drive Agility & Competitive Advantage
Strong annual revenue growth underpins company value, drives investments and new business generation, and may entice key new talent to join. Yet most companies still manage revenue and revenue recognition compliance in a highly manual way and require large teams who may take weeks to complete revenue close activities. Revenue recognition standards ASC 606 and […]
Why Retailers Use Behavior and Device Data to Reduce Fraud
Fraudsters can gather customer’s personal information easier than ever by scouring social media accounts and setting up fake quizzes and schemes. The knowledge-based authentication answers collected, such as mother’s maiden name and high school mascots, can be used to circumvent fraud checks and appear as legitimate purchases. Not only does KBA make it easy […]
Four digital banking myths that data disproves
With consumers expecting an “Amazon experience” in every online interaction, banks continue to invest in digital transformation to improve the customer experience (CX). For 75% of banks, 41% or more of their total customer interactions occurred online or on digital channels over the past year, according to an Industry Dive and Genesys survey of 159 […]
How Commercial Lenders Are Using Digitization to Stay Ahead
With commercial borrowing on the rise, along with interest rates, commercial lenders need to differentiate themselves from the competition to stay ahead. To do this, more and more financial institutions are turning to technology to revamp their customer experience—like Citi, who announced a 40% technology investment increase in May 2022, with a focus on improving […]
How Finance Execs are Solving Supply Chain Challenges
84% of CFOs identify supply chain disruptions as their biggest risk this year. With millions of dollars on the line, CFOs are feeling the pressure to create supply chains that can withstand future disruptions. Considering how multi-faceted and interconnected supply chains are today, collaborating with Supply Chain Managers and Directors is key. Learn how to […]
Planning a Telehealth Strategy Amid Regulation Uncertainty
In the public health emergency of the last two years, state and federal regulators pressed pause on stringent laws that regulate remote care delivery. Telehealth use soared. It was a big shift for providers, but they adapted with new models for remote care, and patients have come to expect it, citing convenience and greater accessibility. […]
Effective Strategies for Leveraging Vital Life Science Data
Data is vital to every life science company. The top 10 global life science organizations (by revenue) spend more than $100 million per year on data investments, and nearly the same amount on analytics, reporting, and data science. While this industry requires a unique data framework to manage regulatory, privacy, and compliance rules and regulations, […]