Supporting Gen Z Students and Increasing Your School’s Revenue on a Tight Budget
Serving students and families while ensuring a steady stream of payments requires major effort—especially to meet the particular needs and expectations of Generation Z—so we’ve gathered a team of higher education leaders to dive into the issues that consistently plagues college business offices. This webinar lays out a practical approach to overcoming these challenges and […]
Harness the Power of a Unified Customer View to Understand Your Customers Like Never Before
A deep understanding of customers and their journeys has always been essential, but it is especially critical now with the decline of third-party cookies, the increased focus on data privacy, and the growing importance of first-party data. Though grocers and brands are collecting vital sales data, critical information is still missing. If brands and grocers […]
Restaurant Owners: What If You Never Had to Think About Taxes Again?
Allowing someone else to take the burden off your shoulders of dealing with taxes is a freeing concept – especially for busy restaurant owners. Shifting the sales tax burden to a “set it and forget it” app allows owners to shift their attention to running and making their business a success, especially focusing on aspects […]
Inside the world of special education
Special education remains a particular area of focus due to the disproportionate impact of the pandemic on these programs and students. Schools nationwide have strived to overcome these challenges, using personalized approaches to address learning loss and improving behavior management strategies. INCLUDED IN THIS TRENDLINE
Not Just a Trend: Incorporating ESG into your Organization
Environmental, social, and governance (ESG) standards have grown from buzzword to best practice, with investors using ESG as a framework to evaluate corporate sustainability. But many CFOs are skeptical of adopting ESG disclosures because they’re not sure how best to prioritize and measure the data. To date, there is no global standard for how ESG […]
Benchmark Report: Digital Transformation in Banking
Banking has made great strides in terms of digital transformation and providing customers with prime experiences. However, when compared with digital leaders such as Amazon, Apple and Google, the banking industry has a lot of ground to gain. With 75% of banks reporting that 41% or more of their customer interactions occurred online or […]
MedTech Market Access Trends In 2022: Embracing Change And Dealing With It
MedTech Market Access Trends In 2022 is a specially curated series that delivers RIM SMART MedTech insights to the industry. The series kicks off with “Embracing Change And Dealing With It,” discussing “Change Management” as a critical pain point and identifying how to assess, track and remediate changes across systems globally. This webinar discusses the challenging design considerations […]
The Modern Age of CX Messaging
Kustomer surveyed 3,000+ global consumers to understand what changes are occurring in the customer experience landscape, including:. Find out what the data reveals and how to prepare for conversations of the future.
CIAM For Dummies
You’ve no doubt used customer identity and access management (CIAM) in your personal life as a customer of other businesses — whether you realized it or not. Perhaps you’ve logged into a website to purchase concert tickets. Or maybe you’ve used your social media account to log into a new e-commerce site. You may have […]
CIAM Buyer’s Guide
Having an online presence should be good for business. Online, you can learn more about your customers throughout their entire customer journeys, which helps you understand how best to communicate about new products and changes in service. Digital channels can facilitate direct customer input on how you can improve what you make and how you […]