Where K-12 Educators Get Guidance for Digital Tools
Educators want to incorporate digital books into their schools, but it’s difficult to know where to begin. A survey by OverDrive Education provides insight into where K-12 educators look for guidance on digital books, including the IT department, librarians and the Internet, among others. The digital revolution is changing the face of education, but educators […]
Getting it Right from the Start: Reducing Fraud at Onboarding
The pandemic saw an explosion of new ecommerce businesses, all needing web addresses. Unfortunately, along with that growth in business opportunity comes a growth in fraud. While many business domain names are legitimate, it can be incredibly difficult for fintech companies to wade through all of the new domain names to ensure they are on […]
Digital Customer Service Is A Clear Differentiator for Banks
Thanks to the current economy and demanding digital-first consumer expectations, banks are struggling to retain existing customers and attract new ones. Of consumers surveyed, 79% said they now interact digitally with their financial institutions. Banks that provide superior digital customer service will have a clear competitive edge. It’s no longer adequate to rely on phone-first […]
Adopting AI Solutions to Improve The Customer Experience
Retailers are faced with staff training and onboarding challenges especially during peak shopping seasons. Rising inflation and inventory challenges are also dipping into profits. To counter these trends, many retail CX executives are turning to artificial intelligence (AI). AI-powered chatbots deliver improved efficiencies through customer service which is a top priority amongst almost 50% of […]
Create a better customer experience
Customer expectations for utilities continue to rise. In response, utilities are reimagining what it means to be customer-centric. They are focusing on ways to enhance the customer experience as part of their business strategy. This includes field service, which is often the customer’s only in-person connection with their utility provider. Every interaction matters. This study […]
Inside the world of cell therapies
While uptake has been limited, cell therapy’s impact in cancer care is growing, and biotech companies have continued to invest in ways to improve it, such as through “off-the-shelf” options. Discover the current market for cancer cell therapies and what biotechs are working on next. INCLUDED IN THIS TRENDLINE
Add Speed, Precision and Scale to Your Life Science Company
Life science companies are tasked with anticipating and understanding a patient’s needs before, during and after their medical journey. Incorporating artificial intelligence/machine learning into an established workflow can predict behaviors and offer unique solutions to individual patients. This infographic explains how AI/ML can help biopharmaceutical companies by:
Risk management in today’s supply chain
Risk takes many forms in the supply chain: a storm, a sudden change of regulation, an unethical supplier, a cyberattack. Managing these risks can be a lot for one company, and logistics leaders must constantly survey the landscape to create resilient plans for shifting realities. INCLUDED IN THIS TRENDLINE
5 Best Practices to Modernizing Your Month-End Close
According to The Hackett Group’s 2022 CFO Survey, the #1 priority for CFOs was to “invest and accelerate digital transformation.” In today’s environment and competitive marketplace, CFOs understand that digital transformation can give their organization that competitive advantage to help scale their businesses. Register to this webinar where Trintech will discuss the 5 best practices […]
5 Secrets for Slashing T&E Costs and Boosting Productivity
In today’s turbulent economy, companies are increasingly focused on lowering costs and driving operational efficiencies to help increase revenues. And technology is one of the most important levers companies have to do it. T&E costs average a full 10% of companies’ overall budgets, yet most finance teams lack control and visibility around these costs. The […]