How Convenience Stores Are Evolving to Meet Consumer Needs

As an industry, c-stores made $700 billion in sales in 2021, and nearly 80% sell gas. In the United States, there is one store for every 2,245 people.

C-stores have always evolved to meet consumers’ needs in new ways. But as those needs and external factors shift — especially in the past few years — they must become more strategic and agile to be the location of choice for a fuel fill-up, curbside pickup or delivery, quick snack, or relaxing meal. C-stores of all sizes are leaning into their strengths, keeping abreast of customers and their competition, connecting with their communities, and experimenting with new product offerings and new technologies to establish their unique value.

Download the outlook report to learn how these retail staples are overcoming economic obstacles and striving to thrive by leveraging new technologies. Topics include:

  • Trends in enhancing convenience, product selection, and quality.
  • How a fast and frictionless experience is driving consumers.
  • The role of supply chain disruption and omnichannel inventory.



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