Equity in Education
Achieving equity in K-12 education Though the nation’s schools have returned to in-person learning, educators continue to grapple with equity issues that were both exacerbated and raised to the forefront by the healthcare crisis. From early learning to high school, all levels of K-12 have been impacted. INCLUDED IN THIS TRENDLINE• Report: School innovation is addressing […]
The Ultimate Guide to Scaling Your Agency: Roundtable Discussion
Join us on-demand for a roundtable discussion with Peter Coppinger (CEO and Co-Founder of Teamwork), Sarah Mead (Associate VP, Client Solutions at SmartBug Media) and Clodagh Higgins (Agency Business Coach & Mentor) as they take you on a journey from the simple, early days of agency growth to the complex-yet-rewarding later stages.. Key Takeaways:
3 Quick Ways to Meet Your Customers’ Service Expectations Right Now in Financial Services
Recent research asking Financial Services executives about their current state and future goals for Service Innovation concludes that customers are asking for more and better self service, fast resolution when engaging agents and personalization continuity across channels. No matter where you are on your Service Innovation journey, there are 3 really quick and easy ways […]
2023 BDO CFO Outlook Survey The Resilient Middle Market
Facing uncertainty and volatility in 2023Despite the new and ongoing risks that pose a threat to their organizations, middle market CFOs see opportunities on the horizon. Capitalizing on them will require critical business decisions over the coming year. As a business leader, you have many pressing questions to answer in 2023: The 2023 BDO CFO […]
Curating Content to Engage Your In-Store Customers
Scheduling premium short-form content throughout your business is a highly effective way to engage customers at your business. When you have the ability to customize your on-screen messaging, you can push in-store promotions and see an immediate effect on your bottom line. In this new playbook, discover how the right partner can help you make […]
The Untapped Marketing Opportunity: Reach Consumers Behind the Wheel
Is there a critical piece missing from your omnichannel buying experience? As mobility rapidly changes, a third space—your customers’ cars—has emerged as an untapped opportunity to reach on-the-go consumers and nudge them towards purchase. This infographic breaks down what your brand needs to know to use drive time to your advantage. You’ll learn about the […]
Survey Report: Hospital-Acquired Pressure Injuries (HAPIs)
HAPIs affect more than 2.5 million acute care patients each year in the U.S. alone. Standard turning protocols can be difficult for nurses to adhere to when they’re managing competing priorities, and these preventable injuries can result in significant patient harm, leading to cost increases, lengthier hospital stays, and even premature mortality. Healthcare organizations stand […]
How AI in Restaurants Can Improve Employee Retention and Job Satisfaction
When restaurant employees are required to extend themselves frequently to try to assuage unhappy customers, working twice as hard to turn a negative experience into a positive (or neutral) one, they are at a high risk of burning out. However, the right technology tools can protect your workers from burnout by taking on repetitive tasks, […]
How Convenience Stores Are Evolving to Meet Consumer Needs
As an industry, c-stores made $700 billion in sales in 2021, and nearly 80% sell gas. In the United States, there is one store for every 2,245 people. C-stores have always evolved to meet consumers’ needs in new ways. But as those needs and external factors shift — especially in the past few years — […]
Expanding into B2B: 5 Tips for Success
One of today’s largest retail opportunities is investing in a B2B channel. With the B2B market expected to hit $18.57 Trillion in revenue by the end of 2026, retailers will benefit by prioritizing these buyers to get and stay ahead of the competition. Plus, many retailers are already selling to businesses without knowing the full […]