When customers sign-up for your subscription service, they expect 24/7 friction-free access and an effortless payment experience. But too often, unintended payment failures result in service interruption and end up in cancellation. Passive churn accounts for 30-40% of all churn for subscription businesses, with payment failures accounting for 70% or all passive churn.
In today’s competitive world, traditional in-house approaches are not enough. You’re still left with an unacceptable number of terminally failed transactions. Better approaches are needed.
Join our payments experts as they discuss:
– How payment failures impact your business
– How past payment recovery and transaction data can be leveraged for revenue growth
– AI-powered approaches that automatically resolve up to 50% of terminally failed transactions