For retailers large and small, customer service is now the basis of brand differentiation. Today, agents need a faster and easier way to help customers.
Join this on-demand Retail Dive webinar with Salesforce, NeuraFlash, and Nicole Leinbach, Founder of retail industry news blog Retail Minded, to learn about forward-looking industry trends and how your customer service teams can use Slack to:
- Unlock organizational agility with a single system of engagement that integrates how work gets done
- Transform store operations to accelerate routine processes that unlock efficiencies
- Retain top talent and reduce turnover with intuitive and user-friendly technology
- Win over more shoppers with real-time data from every customer touchpoint