Optimize Your Payment Ecosystem to Ensure Everlasting Customer Success
When customers sign-up for your subscription service, they expect 24/7 friction-free access and an effortless payment experience. But too often, unintended payment failures result in service interruption and end up in cancellation. Passive churn accounts for 30-40% of all churn for subscription businesses, with payment failures accounting for 70% or all passive churn. In today’s […]
Interoperability: Consolidate Systems & Accelerate Growth
The pace of change continues to accelerate, and it’s being fueled by exciting innovations such as AI and ML. As organizations look to respond with urgency to this rapid change and grow their own businesses, they often look towards best-in-breed solutions that claim to integrate or “play nice” with existing systems in their ecosystem. However, […]
Can GBS Be a Transformation Engine Without Embracing “Experience”?
Are you missing opportunities to reimagine your Global Business Services (GBS) as a transformation engine for your business? During this webinar you’ll be able to hear how leading GBS organizations are expanding their scope and capabilities to deliver new sources of value by—elevating user experience, driving digital and innovation at scale, enhancing performance, and developing […]
How Customer Loyalty & Performance Marketing Can Help Drive Revenue During a Recession
With the return to in-store shopping in our post-pandemic world, marketers are once again confronted with unique challenges around balancing the shift in consumer demand and the availability of products. At the same time, new direct-to-consumer brands are emerging to compete with legacy brands, disrupting go-to-market models and the type of activity that consumers want […]
Accelerate Financial Transformation with Business Spend Management
Most companies are battling to navigate today’s economic headwinds. In these challenging times, how can CFOs maintain cash flow, improve margins, increase profitability, and reduce risk? Business Spend Management (BSM) checks all these boxes. Join our experts Tony Tiscornia, CFO of Coupa, and Max Goralnick, Managing Director, Supply Chain & Operations at Accenture in this […]
How to Supercharge Real World Evidence Generation in Phase IV Trials
It’s no secret that Phase 4 trials are incredibly time consuming, costly, and pose major challenges for sponsors and CROs alike. Whether it’s Long Term Follow Up (LTFU), Rollover, and Observational studies, or Registry and Consumer Health studies, sponsors often struggle to recruit and retain large numbers of participants. They also have difficulties addressing post-marketing […]
Accelerate Banking: How to Build Data-Driven Services and Transform Your Customer Experience
The banking industry today faces fierce competition and economic headwinds, including data and technology challenges that impact the bottom line, customer experience, and time to insight. According to a recent Snowflake pulse survey, 48.7% of financial services organizations have an existing cloud data strategy and 44.4% plan on adopting a cloud-first strategy in the next […]
Evaluating the Impact of Patient Engagement Programs on Medication Outcomes
Patient engagement programs address adherence barriers by offering education, personalized support, peer support, and monitoring. Assessing the impact of programs on both leading and lagging indicators provides insights into effectiveness, optimizes resource allocation, tailors interventions, enhances patient care, supports evidence-based decision-making, and promotes quality improvement. Pharma companies and solution providers can unlock key insights on […]
Key Insights Into the Future of Retail and E-Commerce Trends
In recent years, e-commerce has become an essential aspect of the global retail industry, as buying and selling goods has experienced a significant transformation. With the widespread digitalization of modern life, consumers across the world are now enjoying the advantages of online transactions. The number of people making purchases online continues to rise due to […]
Streamlining Banking Operations: The Power of Document Automation
In this webinar, we’ll explore the ways banks can use Experlogix Document Automation software to streamline processes like opening accounts, closing loans and more. Experlogix Solution Engineer Stéphane Cloutier and Global Business Development Director Eric Batangan will share insights into what Document Automation can do for banks, as well as highlight some of our successes […]