More than two years following the pandemic’s devastating economic effects to retail, remnants of an overstimulated supply chain remain. Excess merchandise remain a hardship as inflation tipped consumer demand in the opposite direction. INCLUDED IN THIS TRENDLINE – How Overstock is wooing new suppliers and weathering retail’s inventory torrent – Foot Locker plans app, website […]
The Gift of Intelligent Mobile Marketing for Holiday 2023
Although things like inflation and ongoing supply-chain issues are not expected to slow the holiday shopping season down, today’s shoppers are more willing than ever to try new brands and retailers – and thus shift their loyalty away from old favorites. At one of the most profitable times for retailers, it’s critical to cultivate effective […]
How do organizations create a resilient workforce amid uncertainty?
In today’s rapidly changing business landscape, companies must prioritize workforce resilience to not only survive but thrive. It’s no secret that implementing more flexibility into company culture can lead to an overall improvement in workforce satisfaction. Companies need to embrace flexibility in new and more creative ways to ensure operational resilience beyond the average work-from-home […]
Transforming Customer‑Centric Banking from Vision to Reality Putting the customer at the center of all decisions can drive a more effective digital strategy
This whitepaper offers banking professionals research-based insights on planning and implementing customer-centric strategies. Readers will learn: – How banks can better achieve strategic goals around strengthening the customer experience – Where banks are experiencing the most success delivering intended customer experiences – Which organizational path leads to better customer service outcomes – How banks can […]
Leveraging Data and AI to Drive Manufacturing Success
In this webinar, we explore the critical role of Data & AI in the manufacturing industry in driving business transformation. Discover how Snowflake and Accenture Europe can enable you to build and scale a modern, collaborative manufacturing analytics platform to make timely, data-driven decisions. Learn how to unlock business value and gain a competitive edge […]
Drugmakers and, largely, the FDA argue that the medicines now being reviewed are different than the chemotherapies and blunter interventions of the past. This is having consequences for how clinical trials are being run, and for how much money drugmakers are investing in cancer R&D. INCLUDED IN THIS TRENDLINE – Radiopharmaceuticals for cancer: Making radiation […]
At the start of the 2022–23 school year, parents’ fears for their children’s safety at school had soared to their highest point since the 1999 Columbine shootings. These fears are not unfounded; data shows increases in school shootings, emergency school closures, and fighting, bullying, weapons and other threats in schools. Given these statistics, it’s unsurprising […]
How Generative AI Will Improve E-commerce CX in 2023 and Beyond
To gain market share and maintain growth, e-commerce retailers must adapt their strategies to meet consumer expectations by creating instant, personalized connections throughout the online customer journey. The emerging trend of conversational commerce, with help from generative AI, can transform how companies interact with their customers and redefine how customers shop online. Conversational commerce uses […]
Engage, Influence, and Win More Omnichannel Shoppers with Commerce Cloud
Discover the latest channel integrations and innovations that Commerce Cloud is delivering to meet and engage your customers where they are. In this session, you will: – Hear from industry experts and leaders at Google and Snapchat on how to deliver solutions to improve your customer engagement and product discoverability – Learn how to increase […]
Engage, Influence, and Win More Omnichannel Shoppers with Commerce Cloud
Discover the latest channel integrations and innovations that Commerce Cloud is delivering to meet and engage your customers where they are. In this session, you will: – Hear from industry experts and leaders at Google and Snapchat on how to deliver solutions to improve your customer engagement and product discoverability – Learn how to increase […]