How Brands Can Leverage AI to Drive Revenue During Difficult Times
The collective economic mood is dreary. With inflation, war, supply chain disruptions, and the likelihood of recession looming over us, many retailers and consumers alike are overwhelmed with uncertainty. But if there’s time to worry, there’s time to plan for success—even in an economic downturn. As budgets tighten, the great marketers will separate themselves […]
The era of personalization in retail
With the abundance of consumer data available today, retailers can personalize the customer experience from first impression to their latest purchase. Personalization has now become fundamental for retailers to build long-lasting customer relationships, stand out from the competition and access new markets. INCLUDED IN THIS TRENDLINE
Earned Wage Access: Why Top Companies Are Using It in Their Compensation Package
Sixty percent of U.S. employees live paycheck to paycheck. Two weeks or a month can be a long time to wait when money is needed now. Payday loans are no answer. So how can a company offer immediate access to earnings without creating an accounting and HR nightmare? Earned wage access (EWA) is the […]
Five Reasons Why Contractors Must Modernize Their Operations
Turning a profit on today’s complex construction projects requires firms to be data-driven, analytical and responsive. Still, many contractors are reluctant to invest in connected digital and cloud-based solutions despite the fact that a technology transformation can increase productivity by 14% to 15%, lower costs by 4% to 6% and drive revenue. The hidden […]
Now, it’s Serverless that’s eating the world
Unbelievably it’s been over ten years since Marc Andreesen (Netscape, A16Z venture capital) wrote his seminal essay for the Wall Street Journal Why Software Is Eating the World. The pace of software development has accelerated ever since and has profoundly impacted businesses in all sectors, as well as government agencies and education providers. Front and […]
Mastering the Science of Omnichannel Selling
Ever hear of Direct Plants? They offer a valuable lesson in the changing realities of the e-commerce merchant. Today this successful online seller has moved far beyond single platform merchandising to embrace a growing ecosystem of online platforms. The Direct Plants store now follows customers across multiple platforms, supercharging the online buying experience. It’s […]
Improve Schedule Optimization with AI-Driven Demand Forecasting
AI-driven demand forecasting is critical to ensuring schedule optimization. Overstaffing causes higher labor costs, and understaffing results in lost revenue, especially at peak times. Many businesses have seen their customers’ buying patterns change over the past few years with the rise of omnichannel. Traditional approaches to demand forecasting can’t handle today’s complex sales models. Watch […]
Leveraging Revenue Management to Drive Agility & Competitive Advantage
Strong annual revenue growth underpins company value, drives investments and new business generation, and may entice key new talent to join. Yet most companies still manage revenue and revenue recognition compliance in a highly manual way and require large teams who may take weeks to complete revenue close activities. Revenue recognition standards ASC 606 and […]
Why Retailers Use Behavior and Device Data to Reduce Fraud
Fraudsters can gather customer’s personal information easier than ever by scouring social media accounts and setting up fake quizzes and schemes. The knowledge-based authentication answers collected, such as mother’s maiden name and high school mascots, can be used to circumvent fraud checks and appear as legitimate purchases. Not only does KBA make it easy […]
Four digital banking myths that data disproves
With consumers expecting an “Amazon experience” in every online interaction, banks continue to invest in digital transformation to improve the customer experience (CX). For 75% of banks, 41% or more of their total customer interactions occurred online or on digital channels over the past year, according to an Industry Dive and Genesys survey of 159 […]