The Top 3 Ways Health Insurers Can Support Their Members
Complex billing statements, unreliable provider information, unwieldy websites—the healthcare industry is riddled with confusing information and complicated processes. For health insurers and payers, helping their members navigate these systems is important for building trust and humanizing their experiences. This infographic breaks down the top 3 ways that health insurers and payers can support their members […]
Flexible Scheduling, Better Outcomes: Boost Healthcare Worker Engagement and Retention
Between shrinking resources, rising burnout, and devastating staff shortages, healthcare leaders face an urgent need to rethink operations. How can you energize and retain skilled workers, boost productivity, and shrink costs — all without hampering patient care? And how do you infuse a sense of autonomy into your teams while keeping shifts covered? A growing […]
Finance Transformation: How to Adopt an Agile Approach and Get Management Buy-in
Between the pandemic, global unrest, supply chain disruption, climate change, staff shortages, remote work, changes to consumer habits, and a possible recession – CFOs are facing unprecedented challenges. To address these obstacles, the Office of Finance must adopt an agile approach that prioritizes automation. The result is Finance transformation – which empowers Finance leaders to […]
How retailers drive consumer loyalty in 2022
Customer loyalty is a holy grail for retailers, especially as high customer acquisition costs make the value of existing shoppers all the more evident. Loyalty programs have traditionally been key to retention, but the strategy of those programs has shifted as retailers move away from store credit cards or introduce paid membership models. INCLUDED IN […]
This excerpt shows the Salesforce profile by IDC MarketScape
See why Salesforce is in the Leader’s category in field service management for utilities. Just a few of our Field Service capabilities are: Read the report to learn more about why IDC MarketScape named Salesforce a Leader. Questions? Call us at 1-800-667-6389.
How to Leverage Predictive Analytics to Survive a Recession
In today’s world, the smartest user of data wins. And whoever uses their data to understand the future has the greatest opportunity not just to survive a recession, but to thrive for years to come. Pecan AI’s newest tool for managing economic uncertainty uses business-ready artificial intelligence (AI) to help brands optimize their business goals […]
The Key Role of Telecommunications in Creating a Secure Grid
As the power grid continues to undergo enormous change, there’s an elevated risk of physical threats and cyberattacks. Today’s utilities need to understand that grid stability and their ability to achieve aggressive decarbonization goals depends on embracing secure telecommunications and engaging DER owners as a grid resource. This can mean everything from demand response programs […]
A closer look into biotech dealmaking
In recent quarters, dealmaking has picked up noticeably, despite there not being any big-ticket acquisitions. The cash holdings of several large pharmaceutical companies have also swelled, giving them greater resources to pursue dealmaking. INCLUDED IN THIS TRENDLINE
3 Ways Financial Institutions Can Amplify the Power of Customer Feedback
Surveys show that customers are more likely to use companies that respond to reviews and less likely to use ones that don’t. For businesses, data gathering isn’t the issue. It’s after the data is gathered that the real challenge begins. Coming up with insightful ways to apply information can be tough. This infographic discusses some […]
The Digital Content Revolution: A New Era of Customer Engagement
The opportunity to engage customers digitally has never been greater — but so is the cost of failing to meet their expectations. Evolving technology and consumer behavior is changing how consumer facing organizations communicate with, engage and sell to consumers. Creative assets and digital content are at the heart of this evolution. Even where these […]