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Shopkick recently surveyed consumers and found that 93% are still shopping in-store. Even after inflation, COVID-19, and the mass market situation, consumers are still vying to touch, feel, and buy inside the store…so what does that mean for you and your brand? Consumers are looking for brands that understand them, value them, and share in […]

Making the Connection: How Implementing Zero Trust Helps Prepare for Post-Quantum

In an era with evolving threats and increasingly sophisticated attacks, organizations are struggling to ensure their most valuable assets, systems, and data remain secure. In an effort to help provide direction, there has been an increasing amount of government action and regulation as of late — especially when it comes to the why and how […]

Drugmakers and, largely, the FDA argue that the medicines now being reviewed are different than the chemotherapies and blunter interventions of the past. This is having consequences for how clinical trials are being run, and for how much money drugmakers are investing in cancer R&D. INCLUDED IN THIS TRENDLINE – Radiopharmaceuticals for cancer: Making radiation […]

At the start of the 2022–23 school year, parents’ fears for their children’s safety at school had soared to their highest point since the 1999 Columbine shootings. These fears are not unfounded; data shows increases in school shootings, emergency school closures, and fighting, bullying, weapons and other threats in schools. Given these statistics, it’s unsurprising […]

How Generative AI Will Improve E-commerce CX in 2023 and Beyond

To gain market share and maintain growth, e-commerce retailers must adapt their strategies to meet consumer expectations by creating instant, personalized connections throughout the online customer journey. The emerging trend of conversational commerce, with help from generative AI, can transform how companies interact with their customers and redefine how customers shop online. Conversational commerce uses […]

Engage, Influence, and Win More Omnichannel Shoppers with Commerce Cloud

Discover the latest channel integrations and innovations that Commerce Cloud is delivering to meet and engage your customers where they are. In this session, you will: – Hear from industry experts and leaders at Google and Snapchat on how to deliver solutions to improve your customer engagement and product discoverability – Learn how to increase […]

Engage, Influence, and Win More Omnichannel Shoppers with Commerce Cloud

Discover the latest channel integrations and innovations that Commerce Cloud is delivering to meet and engage your customers where they are. In this session, you will: – Hear from industry experts and leaders at Google and Snapchat on how to deliver solutions to improve your customer engagement and product discoverability – Learn how to increase […]

How Five Manufacturing Organizations Reimagined Their Workforce and Operations

Switching from legacy systems and overlapping HR solutions can seem like a difficult process, but the benefits are clear. The following five Workday customer stories explore the numerous operational efficiencies that result from switching to a cloud‑based, single-system solution and how easy it is to implement. As the workplace continues to evolve, operational agility will […]

While the COVID-19 pandemic sped up biomedical research in many ways, it also served as a catalyst of change in the clinical trial landscape. Although decentralized clinical trials (DCTs) skyrocketed along with new protocols and digital tools, there are still hurdles to overcome in affordability, trial participant recruiting, and more. In this Outlook Report, discover […]

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